Help CenterIntellectual Property Rights Protection Policy
Intellectual Property Rights Protection Policy

1 Overview

JUMORE E-commerce Co., Ltd.  (Referred to as ‘JUMORE’ hereinafter) respects intellectual property rights of its members and we expect our users to honor the same. Intellectual property infringement claims are dealt with severely on our websites for various industries (Collectively referred to as "Sites" with the detailed list shown in the bottom Note and new site(s) that JUMORE may add in the future).

2 Intellectual Property Right (“IPR”) Protection
Listings of counterfeits, replicas, unauthorized items or any form of infringement of intellectual property rights are prohibited on the Sites strictly.

Listings of offers to sell or purchase counterfeits, replicas, or other unauthorized items shall be subject to removal by JUMOREGlobal (, JUMOREChemical (, JUMORECoal (, JUMORENon-ferrous (, JUMORESteel (, JUMOREAgro (, JUMOREMineral (, JUMOREPetro (, JUMOREIndustrial (, JUMOREMachinery (, JUMORECG and JUMOREFood ( (each a “Site”).

3 Repeat violations of our IPR policy may result in a range of actions, including without limitation to:

- Removal of listings
- Posting restrictions
- Account suspension
- Termination of membership service agreement
- Pay fine to JUMORE
- Any other actions JUMORE may take

JUMORE has the full discretion to take any enforcement action anytime for certain extreme / conspicuous situations, such as where litigation has already been initiated by intellectual property rights holder.

4 Infringement Claims

All intellectual property infringement claims shall be made under penalty of perjury. Intellectual property right holders further agree to indemnify and hold JUMORE harmless from all claims, causes of action, damages and judgments arising out of any removal of product listings pursuant to intellectual property infringement claims.

As a neutral e-commerce platform JUMORE does not adjudge conflicting intellectual property infringement claims. Any action taken by JUMORE shall not be construed as any endorsement of any intellectual property infringement claim. All conflicting intellectual property infringement claims shall be resolved by the relevant conflicting parties separately from JUMORE and the Sites.

5 The online report system

Intellectual property right holders shall file intellectual property infringement claims for centralized processing via the customer-service email or by calling the 7*24 hotline.

JUMORE provides an efficient and transparent channel for intellectual property right holders to file intellectual property infringement claims and request takedown of allegedly infringing listings from the Sites.

Three types of materials must be submitted to facilitate processing of intellectual property infringement claims, namely:
a. Proof of identity of the complaining party and relevant authorization if the complaining party is not the intellectual property right holder;
b. Proof of intellectual property ownership;
c. Exact clickable hyperlinks to the relevant allegedly infringing listings on the Sites.
For questions relating to intellectual property protection measures or legal issues, please contact

JUMORE will evaluate intellectual property infringement claims filed promptly. Members subject to intellectual property infringement claims will be notified of the claims and the contact information of the intellectual property right holders will be provided to the members to facilitate direct conflict resolution and claim handling.
Members subject to intellectual property infringement claims may submit counter-notifications to dispute the corresponding claims. Intellectual property right holders will be notified if and when any counter-notifications are filed and may accept or reject such counter-notifications. JUMORE reserves the right to reinstate any listing subject to intellectual property infringement claims at our discretion.

The Complete List of JUMORE Platforms is: